Computer Transport and Logistics

White Glove

Data Centre Location and The Supply Chain

Recently we shared an article over on our LinkedIn page entitled “Data Centres worth €7bn says report as IDA fights back”, Independent.ie. This article was talking about how there is a necessity in Ireland to build more data centres in regional areas of the country due to Dublin now being at almost full capacity. However locals are arguing that with a new data centre comes a huge level of energy consumption which they believe will outweigh the benefits associated with the number of jobs that are proposed.

The IDA argue that data centres are generating a substantial amount of revenue for the country and, for that reason, the public should be open to this proposition as, ultimately, there are substantial net economic benefits to be gained for Ireland. Furthermore, ICT makes up such a large proportion of our employment in this country and the IT companies creating these opportunities need to be supported with critical infrastructure.

As I mentioned above, some of the big factors for data centre location are power costs, power availability, accessibility and, of course, data! However, another important factor for Data Centres to consider is the logistics side of their operations.

It may appear to be a small cost in comparison to everything else, however, it can turn into a big problem and an unnecessary large cost if it is not managed correctly.

Data Centres and the Supply Chain

A robust supply chain that has complete visibility right the way through and trusted partners with a clean record is a must for any data centre to ensure that savings made on choosing the right location do not come at the cost of a disrupted logistical experience.

Since the inception of ATC, customer service has been at the heart of everything we do and with that we have developed a European network like-minded partners who share the same values. Working with our partners enables us to provide a ‘White Glove’ level of service to our clients whether they are global logistics providers seeking a final mile service or cloud service providers. When combined with local knowledge and capacity, our training, experience and attention to detail help to ensure on-time deliveries all the way to the final floor position.

As always, if you would like to learn more about any of our services you can email me directly at alan.young@atc-logistics.com

Thanks for reading,

 

Alan Young

Founder and Director

Final Mile – The Highest Level of White Glove Service

Do you remember the blog I wrote last year on White Glove service? It was at the same time that we made the exciting announcement, that we were expanding our team in Frankfurt in order to grow our White Glove and Data Centre services in the region.

Today, I wanted to focus on these services and show you how the Final Mile and White Glove services are linked and complimentary. But first, let me tell you what Final Mile is.

Final Mile – What is it?

Very simply, ATC works within your supply chain or with your global logistics partner to complete the last leg of the journey; that’s the final mile. So, how does White Glove strengthen our Final Mile offering?

Our White Glove services takes our clients’ equipment or racks beyond the loading bay and puts them into final floor position, on time, always. This is so much more than a standard delivery, what sets us apart is the extra level of service and quality we provide. The key to this success is the training, experience and attention to detail of our team at ATC.

Meeting Demands

In a growing economy, we are all faced with increasing demands from clients who have tight schedules and very high standards to maintain. By combining White Glove and Final Mile, we are better positioned to meet these demands.

Furthermore, there is a high demand these days for Final Mile combined with White Glove service. Over the years, we have listened to our customers and what they wanted was to be able to track and trace their shipment from the day of collection right through to delivery and installation. What ATC provides is confidence and certainty that your supply chain will perform as required, 100% of the time.

White Glove and Technology

White Glove isn’t merely about maintaining care and attention of the shipment, it encompasses so much more than that. It informs the technology that a company like ours will use to carry out our service, and the various touch points that will be required along the way. This leads to our final mile service being more efficient and effective.

As I said in my previous blog, “each and every one of our clients has different needs and so it is important that we listen carefully to them and prepare a plan that will tick all the boxes”. 

Managing Expectations

According to the Logistics Bureau, “Consumers are more apt to make repeat purchases when the existing purchase and expectations during the previous Final Mile delivery are met, if not exceeded”.

Our planners sit down with our clients to map out every single detail of their delivery requirements prior to commencement, in order to ensure that they are comfortable with the details and that our 100% record for meeting deliveries to the highest of standards is maintained.

Control

By having a Final Mile service, we have more control over the shipment and can reduce and manage risks. Ultimately, as it says in the Cerais article, “shippers can better align their existing operations with consumer expectations, improving visibility along the way”.

I hope that this blog has provided you with a picture of how our Final Mile supports our White Glove service to ensure that our customers’ expectations are met. Please do get in touch with us if you have any questions or indeed a requirement for our services.

 

Thanks for reading,

Alan Young 

Founder and Director